Org Admin Guide

This guide helps you set up your organisation, invite teammates, and keep data tidy, private, and provable.

Workspaces & Roles

Workspaces group answers, histories, and saved reports for a team or project.
Roles
- Owner: billing, retention, and security settings.
- Admin: invite members, manage roles, configure workspace settings.
- Member: ask, save, and share within the workspace.

Best practices

Create one workspace per project or client.
Use tags (topic, quarter, status) so history stays searchable.
Save important answers so you can re‑run or export receipts later.

Inviting Members

Go to Settings → Members → Invite.
Choose role and workspace.
Send invitation link (expires automatically).

Tips

Start everyone as Member; grant Admin sparingly.
Review membership quarterly.

Retention Snapshots (Plain English)

CueCrux limits how long operational data is kept. Proof artefacts (citations, hashes) are part of a provenance ledger and are not deleted; access is restricted when required.

Defaults (see Privacy for details)

Support tickets: ~18 months.
Logs/telemetry: ~12 months.
Backups: ~30–90 days.

Admins can request exports of receipts and trust reports for audits. Use Public Proof Pages to share redacted proofs outside your org.

DSAR Basics (Access/Deletion Requests)

Open the Privacy portal or email privacy@cuecrux.com.
Provide the requester identity and scope.
OpsCrux will track the case and confirm deletions (or explain legal exceptions).

Notes

Signed receipts and the provenance ledger are immutable; where deletion isn’t possible, access is restricted and data is anonymised where feasible.

Common Admin Tasks

Set the default mode to Verified for your org.
Turn on email domain restrictions for invites.
Review Findings status in the Trust panel before large projects.